6 replies to this topic

[AJ Corb]

hi all, just purchased the mauler but had no code to redeem it, and no reply from any support on the issue. anyone else had issues claiming items they purchase. or even how to claim it?

[Joseph Mallan]

Mauler isn't released for a few months. You Pre Ordered it

[Vandul]

Take some time to read this carefully. New content isnt going to be injected for a while.

https://mwomercs.com/resistancetwo

[Insects]

Yeah its preorder.
But support shouldnt have a problem refunding if you ask them politely and explain it was misunderstanding.

[Joseph Mallan]

Nice save Joel.
I know I didn't think about that possible refund part.

[Nothing Whatsoever]

The page keeps changing, but you should also be able to keep an eye here on your orders: https://mwomercs.com/profile/preorders

[EgoSlayer]

AJ Corb, on 15 May 2015 - 05:06 AM, said:

hi all, just purchased the mauler but had no code to redeem it, and no reply from any support on the issue. anyone else had issues claiming items they purchase. or even how to claim it?

What you have done is pre-ordered a mech, not purchased one. The Mauler won't be delivered until September 22nd.
http://mwomercs.com/...sistance-2-faq/

Quote

Q: What are the release dates for the Resistance 2 Collection 'Mechs?
The Resistance 2 'Mechs will be released to eligible Resistance 2 owners according to the following schedule:

• Black Knight: September 8th, 2015
  
• Mauler: September 22nd, 2015
  
• Crab: October 6th, 2015
  
• Wolfhound: October 20th, 2015

All support can do for you is refund the purchase if you don't want to wait.

Edited by EgoSlayer, 15 May 2015 - 03:51 PM.